Free shipping for most orders over $75     Most orders processed before 2:30 pm EST, ship same day
Mon - Fri 8am - 5pm EST | Phone: (804) 236-3881

Return Policy

What are your general return policies?

After shipment, standard stocked products may be returned only if they are in a new and unused condition and in the original packaging. Upon factory inspection and approval, a restocking fee will apply, as follows: 1 to 30 days after the invoice date = 35% of the purchase price. 31 to 90 days after the invoice date = 50% of the purchase price. Over 90 days from the invoice date = No returns are allowed. No returns are allowed for special ordered, non-standard, or not readily consumable products.

How do I return an item?

After you have contacted us about a return, we will issue an RMA Number with the return address. (if the return is under the guidelines of our return policy)

How long is the return process?

Upon return, we will inspect and credit as suggested. The decision is made upon the arrival of the return.

How will my money be credited to me?

Returns may be used for future orders as credit or returned to the customer as a check. We also can refund a credit charge.